Communication without boundaries and internet access are fundamental for modern society. That’s why enterprises and institutions invest in the expansion of infrastructure and telecommunication services even in secluded areas.
Telecommunication hardware and infrastructure supports convergence of traditional communication with IT applications and computer networks nowadays. Equally important are traffic management, prioritization, compliance with services and applications, services management, upgrade possibilities and risk optimization. Common applications for telecommunication include CRM, a call-center and a contact center.
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